FAQs

Secure, Low cost and Fast International Money Transfer service to Somalia. Licensed and regulated by the South African Reserve Bank.

Find answers to our most common questions

  • For first-time clients, the maximum value is R5,000 for one transfer.
  • For repeat clients, the maximum value is R5,000 per day, limited to a maximum of R25,000 per month

$50

Money will be sent via Mobile Money and will be available in the recipient’s e-wallet.

As soon as the transfer has been sent and successfully processed, the funds are immediately available.

Shop2Shop Money Transfer cannot be held responsible for a pay-out to the wrong person if / when you have provided us with the incorrect telephone number of the recipient. Please double check the recipient number before you transfer.

KYC is the mandatory process of identifying and verifying a client’s identity when opening an account.

You will need the following to complete the registration / KYC process:

  • Photo of your ID (SA ID, Passport, or Asylum document)
  • Photo / Selfie of you holding your ID
  • Your address and postal code
  • Your mobile number
  • Your Shop2Shop ShopCode

No – Registering is a once off process

Given that you have the correct documents, the on-app registration process will be done immediately.

Once you’ve complete the on-app registration process and received confirmation of vetting, you will be able to send money to Somalia the same day.

Yes – you will be able to select the $ amount you feel most comfortable with from the ordering system. All of the fees and charges will show on this screen. You will also receive an Integrated Invoice with a breakdown in ZAR that includes all fees and the transferring amount. Here you will also see the $ amount that the Recipient will receive

Yes – however, you will have to Register and follow the KYC process before Shop2Shop Money Transfer can honor the order.

Shop2Shop Money Transfer only transfers money from South Africa to Somalia.

Definitely – the Shop2Shop Money Transfer App is very secure and we treat all information as confidential. We will also never share your details with a 3rd Party.

Simply pay your order by using the available funds you have in you Shop2Shop account.

Shop2Shop will be able to transfer money to Somalia from Monday to Friday between 08:00 and 17:00.

The South African Reserve bank.

Please allow 24hours for all trades to be finalised.

You can contact us on any of the following: